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Aqua Vera bacteriostatic water is available in 3mL and 10mL vial sizes.

The primary difference is the fill volume. Choose the size that best matches your research-supply requirements. Review the individual product page and vial label for the complete specifications of each product.

Aqua Vera bacteriostatic water is labeled with 0.9% benzyl alcohol. Always review the applicable product page, vial label, and manufacturer documentation for the complete product specifications.

Your order includes the vial size and quantity selected during checkout. Accessories or additional supplies are included only when specifically listed on the product page.

Applicable product, lot, or manufacturer documentation will be displayed with the product or made available when supported. Contact Aqua Vera if you need help locating documentation for a specific order or lot.

Available shipping services and prices are calculated during checkout based on your address, package, and selected delivery method. You can choose from the available options before completing your purchase.

Orders generally ship within one to two business days. Processing and delivery estimates are not guaranteed and may be affected by weekends, holidays, carrier delays, weather, address issues, or other circumstances outside Aqua Vera’s control.

When tracking is available, it will be sent to the email address used during checkout after your order has been fulfilled.

Contact Aqua Vera as quickly as possible after placing your order. Changes and cancellations cannot be guaranteed once an order has entered processing or shipment.

Sales are generally final once shipped. Aqua Vera will review reports involving damaged, defective, missing, or incorrect items according to our Returns and Refunds Policy . Unauthorized returns may be rejected.

Choose the subscription option on an eligible product, select an available delivery frequency, and complete checkout. Your selected payment method will then be charged automatically for future recurring orders at the disclosed price and frequency.

Eligible Subscribe & Save purchases receive 50% off the regular one-time purchase price. The exact recurring price will be displayed before checkout.

There is no minimum commitment unless one is clearly disclosed as part of a particular offer.

Cancel through your available subscription-management method before the next order enters processing. Cancellation stops future renewals but does not automatically cancel or refund an order that has already been processed.

Available management options will appear in your subscription account. Depending on the active subscription system, these may include skipping an upcoming order, pausing service, or updating eligible subscription details. Contact Aqua Vera if the option you need is not available.

Yes. Eligible quantity purchases can receive tiered savings through the separate Bulk Savings shopping option. Current quantities and prices will be displayed on the Bulk Savings page.

No. Subscribe & Save and Bulk Savings are separate purchasing options. Customers must choose the option that best fits their ordering needs, and the two discounts cannot be combined.

Use the Contact Us form and include your preferred vial size, estimated quantity, and whether you expect the order to be one-time or recurring.

Aqua Vera products are intended for research-use applications only. They are not offered for human or animal administration, injection, ingestion, therapeutic, diagnostic, clinical, medical, or veterinary use.

Customers must be at least 21 years old and legally permitted to purchase and possess the products in their location.

No. Aqua Vera does not provide medical, dosing, diagnostic, administration, therapeutic, personal-use, or veterinary guidance.

Follow the storage information shown on the applicable product label and manufacturer documentation. Contact Aqua Vera if you need assistance locating the instructions associated with your product.

Aqua Vera is a brand operated by The Gray Area Lab LLC.

Use the Contact Us form for assistance. For an existing order, include your order number and the email address used during checkout so our team can locate it efficiently.